VERA PEARL DROP EARRINGS
- Afterpay Available
- Worldwide Shipping
Vera Pearl Drop Earrings are crafted with 18 K gold plating and feature a timeless drop style with beautiful freshwater pearls for a classic look. These earrings are also tarnish resistant for long, lasting wear.
SIZE 5cm
NEED TO RETURN YOUR ORDER?
Easy! If you are not in-love with the product that you have purchased, Venom Co Swim will provide you with a full Store Credit or Refund. Please see out full policy below.
RETURNS POLICY
- Items must be return within 30 days of purchase date.
- NO refunds or returns on sale items
- Customers who have received product/s with a manufacturing fault or incorrect item, will receive a refund. (Note- Venom Co Warehouse undertake strict quality control on every item prior dispatch & upon receiving return).
- Please take due care when trying on any product/s. (Item/s manually defected/ that does not comply with our returns policy will be declined/ returned).
- Venom Co is not responsible for return shipping costs.
- We do not issue Store credit or refund on original shipping charges.
EXCHANGES
- A Store Credit will be issued, so you can re-purchase a new item after we have received your returned items and meet our policy requirements.
- If you need an urgent exchange, we would highly recommend that you purchase the replacement size prior to sending back the return, and we will issue you with a Store Credit, once we receive your unwanted item. (As we do NOT hold items nor exchange, while your item is being sent back).
CONDITION OF RETURN
All Garment/s must be returned:
- In Original condition, unworn & unwashed (Free of any stains from Makeup, deodorant, or wear)
- With all Tags attached in original packaging.
WHAT CANNOT BE RETURNED
All Sale items can NOT be returned
For Safety/ Hygiene purposes, the following can not be returned:
- Accessories (Any products within Accessories category)
- Swimwear (without a hygiene sticker)
HOW DO I MAKE A RETURN?
- Simply contact us directly via info@venom-co.com notifying us of your return.
- please provide details of your return and tracking number.
- Ensure your returning item ticks all our Return policy requirements.
- Include your details on your returning package.
- Please send your return to the following address:
VENOM CO SWIM
PO BOX 703,
PARADISE POINT,
QLD, 4216, AUSTRALIA
RECEIVED A FAULTY ITEM?
- Not to worry! If you have received a faulty Item, please email our Customer Support team (within 5 days of receiving package) via (INFO@VENOM-CO.COM) to be instructed what to do PRIOR Shipping your return.
- You will not be reimbursed Returns fee's if our Support team have not advised you Via email, prior returning the faulty package.
- Be sure to use a traceable delivery method for returning your item/s, as Venom Co is not held responsible for lost/ damaged returns in transit.
NOTE-
- Returns received later than 35 days, will not be accepted & will be returned to the customer.
ASSESSING THE RETURN
- Return product/s will be assessed upon arrival, to ensure it complies with our Returns policy.
- Non-returnable items &/OR returned items, which do not comply with our Returns Policy will NOT be accepted and will be return back to the customer.
REFUNDS & PROCESSING TIMEFRAMES
Depending on the service & country you’re returning your item(s) with, it can usually take up to 21 working days ( excluding weekends & public holidays) to be delivered and processed by our returns team.
- Refunds will be issued to the same method of payment used to create the order.
- For payment made with both credit card and gift card/store credit, the refund will be applied to the gift card/store credit first
- Please do not email regarding the arrival of your return, unless it has been 15 days from receiving your return.
- You will be informed via the email address that you provided for your order, when this transaction is complete.
- Store Credit will be issued via Email and in the form of a code & remain valid for 6 months upon receiving email.
Note- Venom Co Swim does not operate on Public Holidays, all returns will be processed the following working day.
AfterPay
AfterPay returns undergo the same process.
Note- Your personal agreement with AfterPay still stands & you will continue to pay any scheduled repayments.
Hand wash cold. Lay flat to dry indoors.